Shipping Policy
Welcome to PerfectPlatez. Ireland’s best value custom registration plates! We are delighted to offer our customers high quality custom registration plates with personalised designs. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of our products. Please take a moment to review this policy before placing your order.
Processing Time:
Upon receiving your order, we will require a certain amount of time to process it. Generally, the processing time for custom registration plates is just a few days. For Standard orders, we aim to process within 3 days. However, during busy periods please allow up to 5 working days. For Priority orders, we aim to process within 24 hours. This timeframe allows us to carefully create and personalise your plates to meet your specifications.
Shipping Methods:
We partner with An Post to ensure your custom registration plates are delivered to you safely and efficiently. We offer the following shipping methods:
- Standard Shipping: Our standard shipping option provides reliable delivery within 2-3 business days. Please note that this does not include the processing time mentioned above.
- Priority Shipping: For customers who require expedited delivery, we offer a priority shipping option. With this option, you can expect that we will process your order with urgency and dispatch as soon as possible. Once dispatched, your order will arrive in 1-2 days.
Please note that the shipping times mentioned above are estimated and may vary depending on factors beyond our control, such as weather conditions or unforeseen delivery disruptions.
Shipping Rates:
The shipping cost for your order will be calculated based on the weight and dimensions of the package, as well as the selected shipping method. During the checkout process, you will be able to view the shipping costs before finalising your purchase. We strive to provide competitive and transparent shipping rates to ensure customer satisfaction.
Shipping Restrictions:
Please note that we currently only offer shipping within Ireland. We are unable to fulfill orders for custom registration plates outside of the country.
Order Tracking:
To keep you informed about the status of your order, we provide tracking information for all shipments. Once your order has been dispatched, you will receive a confirmation email containing the tracking details. You can use this information to track your package’s progress and estimated delivery date on the shipping carrier’s website.
Damaged or Lost Packages:
While we take every precaution to ensure your order reaches you in pristine condition, unforeseen circumstances can sometimes lead to damaged or lost packages during transit. In such cases, please contact our customer support team as soon as possible, providing all relevant details. We will investigate the issue and work with the shipping carrier to resolve it and ensure a satisfactory outcome.
Please note that we are not responsible for any additional fees, such as customs duties or taxes, that may be incurred upon delivery. These charges, if applicable, are the sole responsibility of the customer.
If you have any questions or concerns regarding our Shipping Policy, please don’t hesitate to contact our customer support team. We are here to assist you and provide the best possible shopping experience.
Thank you for choosing PerfectPlatez for your custom registration plate needs. We appreciate your business!
Last updated: 28-02-2024